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Insurance services can grow by making claims readiness part of risk management
Cover is useful when the customer understands it
A business can purchase insurance and still be poorly prepared for a loss. It may lack an asset inventory, misunderstand an exclusion or be unable to document the interruption it experienced. For insurance and risk-service firms in BRICS markets, the opportunity is to improve the customer's understanding and readiness throughout the policy period. This work can make the relationship more useful than a once-a-year discussion focused only on premium.
The IAIS's 2025 Global Insurance Market Report identifies themes including private credit, geoeconomic fragmentation and artificial intelligence, alongside climate and cyber exposures. [IAIS report…
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